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Please see our Bluetooth audio notice, here.ģ/2021 - Peloton, Bluetooth Audio, and HeartCast
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Please connect (and verify) HeartCast with your Peloton before adding in your Bluetooth Audio devices.If you're still stuck here, you'll need to contact Peloton.There are recommendations to shutdown and unplug your Peloton for 15-30 seconds aftwards.Go to "Device settings" > "Apps" > "Peloton" > "Storage".Tap the three dots on the bottom right corner of the screen.Please try these alternative instructions: Critical: Some user have reported problems wiping Peloton's cache partition, including seeing the Peloton "No Command" message with the "dead android" graphic.Clear Peloton's device cache clear steps as described by Peloton here:.Look for "Peloton", "Ruby", or "Android Tablet" and press forget. Unpair the Peloton tablet from your iPhone's bluetooth settings.Unpair Bluetooth audio devices from your Peloton, if any.Unpair HeartCast, iPhone, and any unrecognized devices from Peloton's Bluetooth Settings.The majority of reported issues are solved by verifying Apple Watch & iPhone permissions and following our updated connection process below. The below steps are completely safe for anyone experiencing connectivity issues, but are typically unnecessary in most HeartCast troubleshooting sessions. Recommended steps for HeartCast users who have used HeartCast successfully in the past, have recently begun experiencing issues, and have "tried everything else!". The Complete Peloton / HeartCast Reset! 4/2021 Trouble installing the HeartCast Watch App Supported Fitness Equipment and Bike ComputersĬonnect HeartCast with your Fitness EquipmentĬonnect HeartCast to an iPad for Peloton App workouts 4/21 - The Complete Peloton / HeartCast Resetģ/21 - Peloton, Bluetooth Audio, and HeartCastĢ/21 - Updated Peloton Connection Process